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BOOK ONLINE AND USE YOUR CREDIT CARD AS A TICKET
When you book your journey online you don't have to keep track of your paper ticket or receipt. You will simply be travelling on your credit card, which you present to our train attendant on board when you travel. The ticket is valid for one journey the entire chosen date and in any direction. The tickets you book online are non-refundable.
The first time you book tickets online you will be asked in the payment step to state your e-mail address and a password. |
Photo: Björn Fredriksson |
When doing so you become a registered user. The next time you visit, you simply login with your e-mail address and password.
When you are logged in, your details are prefilled on the payment page (except for the credit card number), which further simplifies your purchase. You can also see your rebookable journeys. If you want to see all booked journeys (rebookable and non-rebookable), just go to your Order history.
It's also very easy to print receipts for your journeys.
This is how you book
It is simple to book and purchase tickets online. We will guide you step by step. You can read a brief description of how it is done below:
Step 1. (Start page)
State the number of passengers and type of ticket (single or return).
Step 2.
State the date of your journey.
Step 3.
Choose among the ticket alternatives we have on offer.
Step 4.
State the names of all paying passengers.
The names of accompanying children, 0 – 17 years, are not necessary, but it is important that they are included in your booking.
If you are two adults travelling on “2 for SEK 280 discount ticket”, only one name is to be stated.
Step 5.
Fill in personal and card information and choose if you want to register the journey on another card. Do not forget to accept our travel conditions. If you book for the first time, you will be asked to state a password, with which you later on use to log in to the online booking.
Security
We accept most credit cards. Payment is completely secure and occurs via VeriSigns 128 bits SSL encryption.
VeriSign is the first choice among suppliers of SSL certificates for the 40 largest banks in the world. They have confidence in VeriSign due to its encryption technology and rigorous practice for authenticating companies.
Read more about Verisign >>
If you have problems with booking and purchasing your tickets, you may need to change the computer’s security settings.
Click here for helpful tips>>
Do you have questions about your booking?
Contact Customer Service at: +46 771 720 200. Our opening hours with personal service are: Non-holidays Mondays through Fridays, 8-18.
You can also send e-mails to arlandaexpress@atrain.se. We will try our best to reply to your e-mail not later than the following working day.
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