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Booking regulations   Booking information
2 for SEK280 info
Weekend Return Ticket info
Adult:
Pensioner:
Children, 0-17 yrs:
Youth, 18-25 yrs:
Ticket type:
 

 

Has your train been delayed? Then you may make a written claim for a new journey. Just fill in the form below, print it out and send it in along with your original ticket. If you travelled on an e-ticket or travelcard, it's enough with your booking number or travelcard number.

Send your claim to:

A-Train AB/Arlanda Express
Svarspost 111 941 900
SE-110 01  Stockholm
Sweden

We pay postage.
 

Date of journey:
Departure time:
I travelled from: Arlanda
Stockholm C
Where did you buy the ticket?
First name:
Last name:
Address:
Postal code + city:
Telephone number:
E-mail:
Contact me: Yes
No
Message:
 
Pensioner  Single    Return
From 65 yrs. Must be verified. 130SEK   260SEK

 

HOW TO BOOK THE 2 FOR SEK 280 DISCOUNT TICKET

Saturdays, Sundays, holidays and certain campaign periods (e.g. summer and christmas), two adults travel together for only SEK 280, single journey. Bring up to four children 0-17 yrs for free.

You can buy the 2 for SEK 280 discount ticket here at the website. The ticket is not available as a specific ticket category, but when you book two adult tickets for periods when the discount applies, this ticket option will appear automatically in step 3.

Then you can choose either full price tickets (reebookable) - or the discount ticket (non rebookable).

If you have any questions, don't hesitate to contact our customer service centre at +46 771 720 200, or send an e-mail at arlandaexpress@atrain.se

HOW TO BOOK WEEKEND RETURN TICKET

Thursday or Friday in combination with Saturday or Sunday (same weekend), one adult travels on a return ticket for only SEK 325. Bring up to four children 0-17 yrs for free.

You can only buy the ticket here at the website. The ticket is not available as a specific ticket category, but when you book a return ticket according to the terms above this ticket option will appear automatically in step 3. Then you can choose a Weekend Return ticket SEK 325 (non rebookable) – or a full price ticket (rebookable) for SEK 460.

If you have any questions, don't hesitate to contact our customer service centre at +46 771 720 200, or send an e-mail at arlandaexpress@atrain.se

LOGIN
The first time you buy a ticket online, you don't have to log in. In the payment step (step 5), you are asked to state an e-mail address and a password to use the next time you buy a ticket. The reason for registering as a user is that our tickets are rebookable. Once logged in, you can easily rebook journeys, print receipts and see you order history.

If you previously have bought tickets online, this is where you log in with your e-mail address and the password you stated the first time you bought tickets. If you have forgotten your password, just click on the link and we will send a random password to the e-mail address you stated. Please log in and choose another password of your own choice.

If you have any questions, please call our customer service centre on +46 771 720 200, or e-mail us at arlandaexpress@atrain.se