Booking regulations e-tickets
- You can book your journey up to one hour prior to departure and pay with your credit card.
- Booking is possible a maximum of one year in advance.
- The ticket is valid for one journey the entire chosen date and in any direction until last departure 01:05 from Arlanda.
- Our campaign tickets "2 for SEK 350, 3 for SEK 450, 4 for SEK 550", applies every day from Dec 15 to Jan 8 and Thu-Sun and bank holidays from Jan 12 to May 28, 2017. Until last departure 01:05 from Arlanda, night between Sun/Mon.
- You can choose to load your e-ticket on your credit card of choice or a Coop or ICA clubcard. The card on which the ticket is loaded must be presented to the Arlanda Express train attendants on your journey. You can also choose to receive your e-ticket in the form of a text message or a booking code to you e-mail address. The text message or code is then presented to the train attendants on board.
- You must be able to present valid identification to verify your entitlement to youth discount.
- A receipt will be e-mailed to you on completion of the purchase.
- Paper confirmation, booking numbers, receipts, etc., are not valid as tickets.
- It is neccessary to register as a user since the journeys are reebookable*, and you reebook via logging in to your account.
- You must be logged on with your e-mail address and password to be able to rebook the journeys that you have not utilized.
- You can rebook up until the day prior to your booked journey.
- If you wish to rebook a future journey for today, you must rebook at the latest one hour prior to boarding.
- Our campaign tickets “2 for 350, 3 for 450 and 4 for 550 SEK” and our Early Bird campaign tickets cannot be rebooked.
- A utilized journey cannot be rebooked. A journey is utilized when the travel date has passed, regardless of whether or not you completed the journey.
*Our campaign tickets “2 for 350, 3 for 450 and 4 for 550 SEK” and our Early Bird campaign tickets cannot be rebooked and are non-refundable.
The ticket is valid for one journey the entire chosen date and in any direction. You can rebook your journey, on condition that the journey has not been utilized.
Journeys that are booked on www.arlandaexpress.com are non-refundable.