Has your train been delayed? Then you may make a claim for a new journey or compensation.
Fill in one of the forms belw and we will get back to you as soon as possible.
Select one of the following options:
5 minutes travel time guarantee
Delay at least 20 minutes
What kind of ticket did you travel with?
E-ticket bought on arlandaexpress.com
Arlanda Express app
Booked through travel agency