To the minute
Your time is valuable, and we realise this on the Arlanda Express. We consequently put the greatest emphasis on being punctual. Sometimes our drivers are actually forced to close the doors even though passegers are on the way to a train - simply to ensure that the train leaves the platform at the appointed time. That's how punctual we are. So please board the train in ample time before departure.
If you have a smartphone, go arlandaexpress.com or download our app to get the latest traffic information, view our timetable and more.
In the unlikely event that an Arlanda Express train should be more than five minutes late, regardless the reason, you can receive a new ticket according to our traveltime guarantee. It doesn't matter whether the delay was caused by us or someone else. Just fill in a simple form available onboard the train and either return it to one of our staff or fill in the form here >>
Be sure to append the original ticket, the booking number for e-tickets or the travelcard number.