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Punctuality

To the minute
Your time is valuable, and we realise this on the Arlanda Express. We consequently put the greatest emphasis on being punctual. Sometimes our drivers are actually forced to close the doors even though passegers are on the way to a train - simply to ensure that the train leaves the platform at the appointed time. That's how punctual we are. So please board the train in ample time before departure.

Realtime Information
If you have a smartphone, go arlandaexpress.com or download our app to get the latest traffic information, view our timetable and more.

Traveltime guarantee
In the unlikely event that an Arlanda Express train should be more than five minutes late, regardless the reason, you can receive a new ticket according to our traveltime guarantee. It doesn't matter whether the delay was caused by us or someone else. Just fill in a simple form available onboard the train and either return it to one of our staff or fill in the form here >>

Be sure to append the original ticket, the booking number for e-tickets or the travelcard number.

 

97.4%
Punctuality within 5 min in Dec 2016
Nov 2016 95.1%
Oct 2016 96.9%
Sep 2016 97.3%
Aug 2016 98.2%
July 2016 98.0%
June 2016 93.1%
May 2016 97.4%
April 2016 94.6%
Mar 2016 94.4%
Feb 2016 97.9%
Jan 2016 94.6%
Dec 2015 98.2%
Nov 2015 95.6%
Oct 2015 95.4%
Sep 2015 97.9%
Aug 2015 96.8%
July 2015 96.1%
June 2015 97.9%
May 2015 95.4%
April 2015 95.2%
March 2015 95.7%
Feb 2015 94.4%
Jan 2015 97.4%
Dec 2014 98.5%
Nov 2014 97.1%
Oct 2014 98.1%
Sept 2014 96.7%
Aug 2014 93.6%
July 2014 95.1%
Juni 2014 97.4%
May 2014 94.3%
April 2014 98.1%
Mar 2014 98.1%
Feb 2014 96.6%
Jan 2014 97.5%
Dec 2013 97.3%
Nov 2013 98.1%
Okt 2013 97.9%