Important information - corona virus affects our departures and booking conditions
Arlanda express

Was your train delayed?

Have you experienced a delay and want to issue a claim for your trip? Fill out the form below and we will get back to you as soon as possible, our apply.

If you have purchased your ticket with Resplus click here.

Do you need our help? Send an email to claims@atrain.se

How long was your delay?

For delays up to 19 minutes our own travel time guarantee apply, we offer you a new ticket valid one year.

Which compensation would you prefer?

Which station did you travel from?
When did you travel? Choose date and then time of departure.
When did you travel? Choose date and then time of departure.
What type of ticket did you travel with?