Arlanda express
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Have questions? Here's the answers.

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Common questions

What do I do if I forget something on the train?
Where can I buy tickets?
Do you give discounts to students?

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Ticket purchases

  • I require a receipt for my purchase?
  • I haven't received a ticket to my email. Why?
  • Where can I buy tickets?
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Common questions about the app

  • I cannot activate my ticket.
  • I am unable to log into my app account.
  • Before I could log in with a phone number. What do I do now?
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During and after your journey

  • How long is the journey to/from Arlanda?
  • How many stops are there on route between Stockholm and Arlanda?
  • Do you have any travel-time guarantee?
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Questions about Travel Passes

  • How does the Travel Pass work?
  • Can I travel on my old travelcard?
  • Is there a physical version of the Travel Pass?
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Contact
  • Phone: +46 (0)771-720 200+46 (0)771-720 200
  • E-mail: arlandaexpress@atrain.se
  • Visiting address: Klarabergsviadukten 70, 5th floor, World Trade Center
  • Postal address: Box 130
  • ZIP Code: 101 22 Stockholm
  • Registration number: 556500-3745
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Arlanda express