Claim.

If you have experienced a delay and wish to make a complaint about your journey, please email the following details to claims@arlandaexpress.se and we will get back to you as soon as possible, our travel terms apply.​

Please keep all tickets and receipts regarding your claim until your case has been closed.​

• Did you travel to Stockholm or Arlanda?​

• On what date did you travel?​

• Which departure did you travel with?​

• State your order number or attach a photo of your ticket and any receipts you seek reimbursements for​

If you purchased your ticket with Resplus, please visit the the Resplus web page.